Marketers create brand trackers, charts and graphs about how our brand exists in the world. We host focus groups - showing 75 variations of a logo to a bored room of "volunteers." We obsess over our competition - but only in the ways we think we are better.
It's called Brand Narcissism and it's an easy trap to fall into that doesn't serve our bottom lines. But we've got something you can do about it!
"Brands have functioned for a long time in a really narcissistic way," Devora Rogers of Alter Agents explained in conversation with Immersion. "That's not a way to operate in a world where shoppers are more promiscuous; they are more open, they have more choices, they can do anything they want with anyone they want.β
Neuroscience is an amazing way to get information about your audience directly from their brains as they engage with brand experiences. It's the antithesis to brand narcissism because you are putting the customer first and building from there.